Black Crystal in association with Paramark completed Phase 1 of the company’s journey to integrated reporting: the evaluation of the company’s 2016 sustainability report and advised how best to present the information available for its 2017 edition. In this phase, gaps were identified along with the essential KPIs that need to be addressed going forwards. The following standards were used in the review: Integrated Reporting Framework, Global Reporting Initiative, the ISO range of standards and local and international industry specific standards. The gaps and recommendations identified in Phase 1 were presented as well as how to proceed into Phase 2 was discussed. The report is now in its second phase of implementing the recommendations contained in Phase 1.